Frequently Asked Questions

How our processes work:

• How soon can I get my payday loan cash?
• What if I have poor credit or have filed bankruptcy?
• How much does a payday loan cost?
• What is the period of time the short term, payday loan is designed for?
• How long does it take to get approved?
• What happens when my loan is due?
• How does getting a payday loan work?
• Do you perform a credit check?
• What is a payday loan?
• Will I be approved for a payday loan?
• When will my cash advance be due?

Payments:

• How can I change my due date?
• What is a payment request and how does it pertain to me and my payday loan cash advance?
• Why does my new contract have $0.00 for the amounts?
• What is the minimum amount I can pay towards my loan on my due date?
• How many times am I allowed to extend my payday loan advance?
• When will my payment hit my bank account?
• What are my repayment options?
• What happens after I submit a payment request?
• What happens if I do not make a payment on my due date?
• What happens if there are insufficient funds when my loan payment hits my account?

Applying:

• Will you contact my references?
• How do I find out the status of my payday loan application?
• Do I need access to a fax machine and printer in order to complete the loan process?

Renewals:

• If I pay my loan in full, how long must I wait until I can apply for a renewal?
• What is required to receive a renewal?